SHIPPING AND HANDLING
Canada: Order products of $200 or more (before tax) and get free shipping. Additional charges may apply to some areas, mentioned below:
- *Northwest Territories, New Brunswick, Yukon, Nova Scotia
- *Nunavut - Kindly ask for a shipping quote
- *PO Box: additional charges will be stated
- Areas with postcode A-Z 0 and others may apply
- Charges would be added on Large packages
USA: Order products of $250 or more and get shipping FREE.
*Offer valid only in the adjacent United States (Alaska and Hawaii and other areas are excluded).
If sent by FREE STANDARD SHIPPING, Canada Elite Badminton & Sports Pro Shop does not guarantee any shipping dates. If you want a quote for Express Shipping Services then please contact us at email@example.com.
All rights to revise offer at any time is reserved by Canada Elite Badminton & Sports Pro Shop.
FLAT RATE SHIPPINGCanada
|Orders over C$200||Standard Shipping||FREE|
|Pick Up In-Store||FREE|
|Standard Shipping||0 lb - 0.49 lb||$14.00|
|Standard Shipping||0.5 lb - 10.0 lb||$18.00|
|Orders over C$250||Standard Shipping||FREE|
|Pick up in store - Vaughan, Ontario, Canada||FREE|
|Standard||0.0 lb - 10 lb||
|Standard Racket Box* up to 8lbs||Orders over $250CAD||$125.00|
|Standard Racket Box* up to 8lbs||Orders below $250CAD||$155.00|
*Standard Racquet Box* 29 x 12 x 3 inches - 1-3 racquets/clothing/accessories
If your order exceeds 8lbs or is unable to fit inside the standard racquet box then additional charges may apply.
Kindly e-mail for the pricing (price varies on location), if you want to purchase 50 dozen shuttles.
Other countries can also contact us on- firstname.lastname@example.org
Additional taxes and duties can be charged by your country on international orders. These taxes and duties will be the responsibility of the customer.
Kindly send an e-mail if you want to inquire about the shipping cost, as every location differs slightly on the costing. Canada Elite Badminton & Sports will cover the shipping cost of C$28 if you spend over C$250.
UPS, Canada Post, or Purolator may be used for shipping by Canada Elite Badminton & Sports Pro Shop. Upon order payment confirmation, every in-stock product is shipped within 1-3 business days.
SOME ITEMS INVENTORY MAY NOT BE UPDATED LIVE AS THEY ARE STILL AVAILABLE FOR ORDER BECAUSE OUR STOCK CONSTANTLY MOVE DUE TO IN-STORE AND ONLINE SALES
Ongoing and Popular items are not stock checked regularly as they can still be ordered from the respective supplier. While some times, we may have sold out in-store, so until our restock arrives your order will be put on hold.
Please contact us before placing your order if you are in an urgent need to receive it so that we can check if all items are available in-store and ready to be shipped right away within our standard handling time frame (1-3 business days). A fast delivery fee may be applicable for stringing services if the fast shipping is required to you, as our orders are fulfilled on a first-come-first-serve basis, a rush fee for stringing service may be applicable if you request for stringing to be rushed so that it can be shipped out sooner.
Cancellations are subject to a non-refundable handling fee.
If the product is unavailable in-store we restock them weekly. All the Current models will have stock throughout the year. If at the time of your purchase product gets sold out, we will contact you and inform you about the expected date of arrival.
There is no guarantee by Canada Elite Badminton & Sports Pro Shop regarding the delivery date of the orders sent by free shipping. All the information provided is only an estimate. We request you to order the product before some days when it will be required to avoid delays caused by holidays, shipping or product availability. If you need them to be delivered faster than a regular time frame, kindly contact us on email@example.com for an Express shipping quote.
If your order meets the min. requirements then Canada Elite Badminton & Sports Pro Shop will only cover for free shipping. All items will be shipped together, including the items that are pending on our store and your pre-order items.
If you would want part of your order to be shipped separately; unless your total order exceeds the minimum requirement twice, additional shipping fees will apply to the second shipment.
Items that requires special shipping due to weight or dimensions would not be included in this offer.
If you leave any information about your shipping address and we have shipped out your order you will be responsible for the additional charges charged by carriers for address change. So please make sure your shipping address is entered correctly!
Whenever you receive a call or an e-mail from Canada Elite Badminton & Sports Pro Shop during business hours at that time your order will be ready for pick-up:
Monday-Sunday 5-10 PM or call for booking an appointment
Address: 177 WEST CREEK DR., VAUGHAN L4L 9N6
Tel: (905) 944 0607
After placing the order and its shipment it will only be on HOLD for 3 Months if you are unable to pick the product. After that time duration, the item will be put back for sale and the amount you had paid will be used by us as store credit. If due to any reason you cannot pick up the items and would want us to hold the item longer kindly email on firstname.lastname@example.org to let us know.
We work hard to provide fast shipping time. Orders placed before 12:00 PM will generally be shipped on the same day if it is available in-store and if it does not require any stringing service. Some of the items may be sold out in the store but could be available for purchase, which will acquire more handling time for us to restock the items from the supplier. Items that require to be strung will be shipped out within 1-3 business days. If somehow you do not receive a tracking number within 3 business days kindly notify us right away so that we can re-check your order.
If the item and its handling time are not available (or no longer available in some cases) in-store, we will notify you by email with an estimated shipping date.
Please know that we are on your side. Delays to you are delays to us. No one wants a late delivery and we will do our best to make sure that you have a pleasant shopping experience with us. It is also hard for us to control the arrival time of the products because we get the items from the brand distributor. We always try to get the newest news and dates to announce. We are not responsible for the delay times given to us from the distributors although we will do our best to keep you updated.
**Weekends and holidays are not counted as a working business day.
Estimate Arrival Time (handling time not included)
Lower Mainland 2-3 business days
Alberta 3-7 business days
Manitoba 3-7 business days
Ontario 3-5 business days
USA 7-11 business days
UK 9-12 business days
Ground shipping further means shipping services run only during the business day and does NOT include weekends or holidays.
**If you would like to schedule an Express Shipping, kindly get in touch with us at email@example.com or( 905) 944-0607.
OUT OF STOCK ITEMS
If the item is out of stock you will get an email within 48 hours by Canada Elite Badminton & Sports Staff to provide a time frame of arrival. A FULL REFUND will be issued to you if we are unable to ship the order and the product is out of stock from the distributor.
As we try to bring the latest product and have the limited stock of the first batch of shipment, we provide a PRE-ORDER system so that our customers can reserve the items they wish to have. We try to update the latest information whenever possible as the dates which are provided come from the Distributors/Manufactures.
For the cancellation of the order before its arrival at our store, an additional charge of $5 for transaction fees will be charged by Canada Elite Badminton & Sports Pro Shop.
Customers can request for a full refund if the pre-ordered item does not arrive within a month of estimated time arrival.
Pre-Order items are not excluded from our free shipping offer (C$200 within Canada, C$250 International). Until your order exceeds twice the minimum requirement for an order to be shipped separately, all items would be shipped together in a single order. That is if your location is in Canada and your Total amount is over C$400, you can request for your items to be shipped separately and they would be free of charge.
In any other case, if you want your orders separately then you are required to pay an additional standard shipping fee.
CANCELLATION ON ORDER
If for any reason you would like to cancel your order please email or call us. Please note that there is a handling fee. Please see chart below:
|Before tracking is received||$3.00 CAD|
|After tracking is received||$5.00 CAD|
|If shipped out already||$8.00 CAD + Shipping cost|
Charges are there due to credit card fees, handling time, package materials, etc.
If in any case, we are unable to fulfill all items in the order we will initiate a Full Refund. You will still be charged a transaction fee if a part of your order is available.